Start FreeWe are here.
Write to us about membership, trainings, online sessions or collaborations.
View frequently asked questionsSend Us a Message
Choose a topic and send your message.
Answers That May Help
1What can I use the contact form for?+
You can contact us about membership and payment issues, training programmes, technical support, content feedback, partnerships and general enquiries. For online consultations or personalised health support, please use the relevant booking page.
2How soon will I receive a response?+
We usually respond within 1–2 working days. Messages sent during weekends or public holidays will be reviewed from the next working day.
3Can I receive personalised health advice through this form?+
No. We cannot provide personalised remedy recommendations, health assessments or treatment advice through the contact form. Please book an online consultation if you require an individual assessment.
4What information should I provide about a membership or payment issue?+
Please include the email address linked to your account, the approximate date of the transaction and a brief description of the issue. You may also attach a screenshot if necessary.
5What should I include when reporting a technical issue?+
Please tell us which device, browser or app version you are using and where the problem occurred. If possible, attach a screenshot with any personal information hidden.
6Where will I receive the reply?+
Our response will be sent to the email address entered in the contact form. If you cannot find it, please check your spam or junk folder.
