TERMS OF USE

HOLIREM is a platform offering informational content, expert content, podcasts, trainings, online session services and various digital services in the field of homeopathy and holistic living.

The scope of the services offered on the platform may be changed, developed, or new services may be added over time.

Articles, videos, podcasts, trainings, symptom-related content, information about homeopathic remedies and all other content on HOLIREM are intended for general informational and educational purposes.

The content on the platform is not provided for the purpose of;

• Making a medical diagnosis,
• Diagnosing an illness,
• Recommending medical treatment,
• Issuing a prescription,
• Recommending the discontinuation or alteration of medication currently in use,
• Substituting the assessment of a doctor or other qualified healthcare professional

For any health issue, illness, emergency or treatment decision, a suitably qualified healthcare professional should be consulted.

Users are solely responsible for any health decisions they make based on the general information on the platform.

Online sessions offered through HOLIREM are carried out within the scope and conditions specified by the expert providing the relevant service.

The scope, duration, fee, cancellation and rescheduling conditions of online sessions may be communicated to the user at the time of booking or purchase.

A session carried out within the scope of homeopathy or holistic health should not be regarded as a medical diagnosis or medical treatment service unless separately provided by a healthcare professional authorised to do so under applicable law.

A user account may need to be created to make use of certain features of the platform.

The user is responsible for;

• Providing accurate and up-to-date information at the time of registration,
• Keeping their account information confidential,
• Preventing unauthorised use of their account,
• Controlling the transactions carried out through their account

HOLIREM should be contacted immediately if unauthorised use of an account is suspected.

Certain content, trainings, memberships, subscriptions or sessions within HOLIREM may be offered on a paid basis.

Before a purchase is made, the user is shown, to the extent applicable;

• The scope of the service or product,
• The total fee,
• The currency,
• Whether it is a one-off purchase or a subscription,
• The renewal conditions of the subscription,
• The cancellation conditions

For services offered on a subscription basis, unless stated otherwise at the time of purchase, the subscription may automatically renew at the end of the relevant period.

The user may cancel their subscription using the methods offered within the relevant account or membership area. Unless stated otherwise, cancellation takes effect from the end of the period already paid for.

Refund and withdrawal conditions are additionally governed by the published Cancellation and Refund Policy.

Payments on the platform may be carried out through third-party payment service providers.

HOLIREM may transfer the information necessary to carry out the payment transaction to the relevant payment institutions, or the user may be redirected directly to the payment provider's infrastructure.

The payment service providers' own terms of use and privacy policies may apply.

Texts, training materials, videos, audio recordings, podcasts, graphics, designs, logos, trademarks, software components and other content found on or provided by HOLIREM belong to HOLIREM or the relevant rights holders, unless expressly stated otherwise.

This content may not be reproduced, distributed, republished, sold or used on other platforms for commercial purposes without written permission.

Providing users with access to paid or free content does not mean that the intellectual property rights of the relevant content are transferred to the user.

The user may not use the platform;

• For unlawful purposes,
• In a manner that infringes the rights of others,
• In a manner that endangers the security of the platform,
• By attempting to gain unauthorised access,
• By distributing harmful software or code,
• By copying content without authorisation or using it for commercial purposes

HOLIREM may make use of third-party service providers for the purpose of providing payment, hosting, email, analytics, video, communication or similar services.

Third-party websites and services may be subject to their own terms of use and privacy policies.

HOLIREM does not guarantee that the platform will operate uninterrupted or error-free.

Access to the platform may be temporarily restricted due to maintenance, updates, technical issues, third-party service providers, or reasons outside HOLIREM's reasonable control.

To the extent permitted by applicable law, HOLIREM shall not be liable for personal decisions made based on the general informational content on the platform, or for losses arising from technical interruptions occurring outside HOLIREM's reasonable control.

Nothing in these provisions excludes any statutory rights that cannot be limited or excluded under applicable consumer legislation.

In the event of a breach of these Terms, a threat to the security of the platform, or detection of unlawful use, HOLIREM may temporarily suspend or terminate the user's account, subject to compliance with applicable legislation.

HOLIREM may update these Terms of Use in line with changes to its services or applicable legislation.

Material changes may be communicated to users through appropriate communication channels.

The current Terms of Use will always be accessible through the platform.

These Terms are interpreted in accordance with the applicable law of the United Kingdom, where HOLIREM LIMITED operates, without prejudice to any mandatory consumer rights in the consumer's country of residence.

For your questions and requests regarding these Terms of Use, you may contact us through the communication channels indicated on HOLIREM's website.

HOLIREM LIMITED

United Kingdom